In episode 13 of The Perfect Route, I talked with Rachel Platt of PLATTinum Consulting to explore the pivotal role of learning and development (L&D) in small and medium-sized businesses. Rachel, with her extensive HR experience, shared valuable insights on how organizations can cultivate a culture of growth without a formal L&D department.
Rachel Platt’s journey began in corporate HR, where she realized the need for a more holistic approach to employee development. This led her to establish PLATTinum Consulting, focusing on helping small and mid-sized organizations move beyond compliance to sustainable program development. Her mission is to align people strategies with business goals, creating a “magic” that drives success.
For businesses lacking a dedicated L&D team, Rachel emphasizes the importance of listening to leadership and identifying performance gaps. By implementing high-impact, cost-effective interventions like peer learning groups and mentorship, organizations can foster a learning environment. Rachel highlights the significance of informal learning, where coaching leaders to recognize everyday learning opportunities can make a substantial difference.
Our discussion also delves into the balance between technical skills and “power skills”—often referred to as soft skills. Rachel argues that power skills, such as communication and emotional intelligence, are crucial differentiators in today’s workforce. These skills not only enhance individual growth but also contribute to team cohesion and innovation, ultimately leading to better organizational outcomes.
Stay tuned for more insights and strategies on fostering growth in your organization. Subscribe to The Perfect Route for the latest episodes and expert advice.
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